COVID-19 POLICY

#STAYSAFE

Coronavirus 2019 or COVID-19 began its spread in December of 2019 and quickly intensified until being declared a global pandemic by the World Health Organization in March of 2020.

In Thailand, spread of the virus led the Department of Disease Control to establish its Emergency Operation Center (ECC) in January of 2020 and to begin screening for infections among arrivals to the Kingdom.  Preventive measures were gradually scaled up from recommendations to frequently wash hands to avoiding unnecessary travel, wearing face masks, and submitting to 14-day monitoring if at risk of infection.

At MASON, we have remained vigilant against the disease and have implemented every necessary measure and care since the threat arose.  Across the entire MASON staff, there has not been a single instance of COVID-19 infection throughout the pandemic, underlining our strict practices and attention to safe and hygienic service.

Moreover, MASON made sure to secure Amazing Thailand Safety and Health Administration (SHA) certification and SHA+ (SHA certified operations where at least 70% of staff have been vaccinated against COVID-19) as bestowed by the Ministry of Tourism and Sports and Tourism Authority of Thailand (TAT) in conjunction with the Ministry of Public Health and public and private organizations seeking to elevate health and safety standards in the interest of user confidence.

Last year, MASON announced its own “#STAYSAFE – TOGETHER WE CARE- WE ARE 100% VACCINATED” campaign to bolster guest assurance.  The effort focused not only on customers however, but on all service staff, and was built on the following three principles:

• STAY SAFE, assurance in hygiene, safety and health while staying at MASON
• TOGETHER WE CARE, all staff at MASON provide service with care and an emphasis on guest safety. Moreover, donations of goods and meals were made to medical personnel at vaccination sites and PET bottles were collected for submission to the “Separation for Doctors” project, which converted them into PPE. Under the slogan “Better Together”, staff and guests were encouraged to collect and donate their PET bottles through MASON for the production of PPE for medical workers.
• WE ARE 100% VACCINATED, acknowledging mass and rapid administration of vaccination is a challenging task, MASON owners and executives helped to coordinate the administration of first vaccination doses to all MASON staff starting in August of 2021. We have since been able to declare that “WE ARE 100% VACCINATED” and our staff wear “WE ARE VACCINATED” pins to highlight this fact.

On top of vaccinations, MASON continues to maintain stringent screening of its personnel, performing Antigen Test Kit or ATK swabs on the entirety of its staff on a weekly basis.  Knowledge and updates are also provided to staff in a timely manner.

MASON thanks all of its guests for their understanding and support and assures that while uncertainty and challenge may persist, everyone at MASON is ready to serve and care for you throughout your stay, so you may have a uniquely wonderful experience.  Thank you for keeping MASON your preferred destination.

We always look forward to welcoming you,

Take Care

Pornpun Ratanapitakkul

General Manager

Providing safe and clean environments for our guests and colleagues is always a top priority. MASON remains committed to upholding the highest standards of hygiene and cleanliness.